If you experience any issues as a result of running CF, you'll most likely not receive any help from ESET. Having posted the warning, I'll add this: Whoever you talked to at ESET may not be properly trained in the use of Combofix. If needed, we will direct you to our HJT Preparation Guide. Note any tools you have used and their respective results. Explain what is "going wrong" with your computer. Describe pop-ups and system tray or desktop icons that have appeared. Please create a new topic, in the Am I infected? What do I do? forum, explaining the nature of your problem. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. ComboFix is intended by its creator to be " used under the guidance and supervision of an expert", NOT for general public or personal use. HELP - as I really need to be able to deploy some software to many computers, but the MSI installer fails *if* ESET Service is running.Please note the message text in blue at the top of the Am I infected? What do I do? forum.ĬomboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. So, why can't I stop this service even with Self-Defense disabled? I verified Self-Defense is disabled in the NOD32 client GUI (it is disabled/unchecked). More help is available by typing NET HELPMSG 2191. The requested pause, continue, or stop is not valid for this service. I then tried issuing a NET STOP "ESET Service" from Command Prompt window and it reported the following error:Ĭopyright (c) 2009 Microsoft Corporation. I then totally uninstalled NOD32 off this Win7 PC, rebooted, then reinstalled NOD32, then rebooted again. Hi Marcos - following your advice below, I revised my ESET policy and disabled Self-Defense.
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